Portfolio

Here are some selected examples of my work across strategy, innovation, product management, and transformation projects in the US, Europe and APAC. Unfortunately, I can't go into detail on client-confidential aspects of these projects, but I'm happy to talk about the process and key outcomes.

Project Snapshots

A quick overview of selected projects (click on image to enlarge).

Transformation | PUBLIC HEALTHCARE SERVICES, AU

    A newly established government agency was looking for better ways to engage with plan participants with disabilities, their carers, and providers across all channels.

    FINtech App Portfolio | INDONESIAN CONSUMER BANK

      An Indonesian Top 6 bank set out to create a retail banking app to attract Gen X and Gen Y customers that were difficult to reach via their traditional branch network.

      Customer Experience Strategy & Digital Art | AUSTRALIAN Government PRECINCT

        As part of a new multi-million dollar Civic Center development, the city council wanted to create a citizen engagement strategy.

        Project Deep Dives